Case Studies

Filter Project

Have you ever been involved in a project that gets delayed because of never ending punch lists? Have you ever used a new function of a system that didn’t appear to be properly set up or tested?  Have you ever started to use a new system and think, “Wasn’t this room supposed to be able to do [X]?”  Have you ever thought that a particular project manager did a better job at delivering a system than another project manager from the same company?  These are all symptoms of systems that were not properly commissioned.

Have you ever been involved in a project where one little issue halts the entire process? Perhaps the wrong device was specified.  Perhaps some firmware needed updating.  Perhaps a checkbox was left unchecked.  These seemingly innocent “challenges” can literally add weeks to a project if they are caught at the end of the project…maybe immediately before turning the system over to the users. 

Too many people today think a PowerPoint presentation is enough, especially when you are dealing with systems as complex as today’s AV systems.  Users must not only hear and see how the system operates, but they also need to do it themselves.  We are usually met with dropped jaws when we say that all participants at an AVR training will have to exercise every aspect of the system, but it is the only way to make sure the information registered with them.  This is the foundation of criteria-based training, and AVR believes in it whole heartedly.

We are seeing more and more video walls being installed in the industry in all shapes and sizes. They are creating beautiful, huge displays for their users to get their messages out there. However, they are a little tricky to calibrate. You may say, “what’s the big deal?”

One of our clients had a conference room that was plagued with poor audio performance during conferences. Whether it was video calls, audio or both, the far end would always complain about echo. The client was convinced that the selected mixers were rubbish and that they should be replaced with mixers from a different manufacturer.

System operators are under tremendous amounts of pressure to handle events flawlessly. There is no room for silly things like failing control systems or stalled routers. The systems they operate have built in redundancies, like patch panels, but without the proper labeling of the AV system the backup was useless.

That's all